Privacy Policy – spin8

1. Who We Are

spin8 (referred to as "spin8", "we", "our", or "us" in this document) operates the online gaming platform accessible at spin8.vu. This platform is designed and operated exclusively for players in the Philippines and offers slots, live casino games, and sports betting services denominated in Philippine Peso.

When you use the spin8 platform – whether browsing the website, registering an account, making a deposit, or playing any game – you are interacting with spin8 as the data controller responsible for your personal information.

2. Data We Collect

spin8 collects personal data in two ways: information you provide directly, and data generated automatically through your use of the platform.

Information you provide directly

• Full legal name and date of birth (collected at registration for eligibility verification);
• Philippine contact details including mobile number and email address;
• Government-issued ID documents submitted during KYC (Know Your Customer) verification;
• Payment method details including GCash or Maya account references and Philippine bank account information, to the extent required to process deposits and withdrawals;
• Any information you voluntarily provide when contacting spin8 support.

Data generated through platform use

• Device information including device type, operating system version, and browser type;
• IP address and approximate geographic location at the time of access;
• Session data including login times, session durations, and platform navigation patterns;
• Game play history, bet amounts, game outcomes, and account transaction history;
• Cookie and similar tracking data as described in Section 9 of this policy.

3. How We Use Your Data

spin8 uses the personal data it collects for the following purposes:

spin8 does not use personal data to make fully automated decisions that have significant legal effects on you without providing a means to seek human review of such decisions.

4. Legal Basis for Processing

spin8 processes your personal data on the following legal grounds:

• Contract performance – processing is necessary to register your account, execute your bets, and process your deposits and withdrawals as set out in the spin8 Terms & Conditions;
• Legal obligation – processing is required to meet identity verification, anti-money laundering, and responsible gaming obligations applicable to online gaming operators;
• Legitimate interests – processing is necessary for fraud prevention, platform security, and improving the gaming experience, where such interests are not overridden by your rights;
• Consent – for optional communications such as promotional updates, where consent is sought separately and can be withdrawn at any time.

5. Data Sharing

spin8 does not sell your personal data to third parties. Data is shared only in the following limited circumstances:

• Payment processors – your payment method details are shared with the relevant payment service provider (such as the operator of GCash, Maya, or the applicable Philippine bank) only to the extent necessary to process your transaction;
• Game providers – game providers supplying slots or live casino content to spin8 may receive anonymised session or account tier data necessary to deliver game content and process RNG outcomes;
• KYC and identity verification services – identity documents may be processed by third-party verification services operating under equivalent data protection obligations;
• Legal and regulatory requirements – spin8 may disclose data to relevant authorities where required by applicable law or in response to a valid legal process.

All third parties with whom spin8 shares data are bound by contractual data protection obligations consistent with this Privacy Policy.

6. Data Security

spin8 implements technical and organisational security measures appropriate to the nature of the data held. These include:

• SSL (Secure Sockets Layer) encryption on all data transmitted between your device and the spin8 platform;
• Encryption of sensitive stored data including payment references and identity documents;
• OTP (One-Time Password) authentication available on all accounts as an additional layer of login security;
• Access controls limiting which internal personnel can access personal data, based on the principle of minimum necessary access;
• Regular security reviews of platform systems and third-party integrations.

No method of electronic transmission or storage is entirely without risk. While spin8 applies industry-standard protections, absolute security of data in transit or storage cannot be guaranteed. If you believe your account has been compromised, contact spin8 support immediately through your account settings.

7. Data Retention

spin8 retains personal data for as long as your account remains active and for the period following account closure required to meet legal and regulatory obligations. The minimum retention periods for different data categories reflect applicable requirements for online gaming operators and financial transaction records.

Data that is no longer required for any active purpose is deleted or irreversibly anonymised. If you close your account, you may request confirmation of what data is retained and for how long by contacting spin8 support.

8. Your Rights

As a data subject, you have the following rights in relation to your personal data held by spin8:

• Right of access – you may request a copy of the personal data spin8 holds about you;
• Right to correction – you may request that inaccurate or incomplete data be corrected. Note that corrections to identity or payment data require re-verification;
• Right to deletion – you may request deletion of your personal data. This right is subject to legal and regulatory retention requirements that may require spin8 to retain certain data even after account closure;
• Right to restrict processing – you may request that spin8 limit how it uses your data in certain circumstances;
• Right to data portability – you may request a structured copy of data you provided to spin8 in a machine-readable format;
• Right to object – you may object to processing based on legitimate interests where your circumstances provide grounds to do so;
• Right to withdraw consent – where processing is based on your consent (such as for promotional communications), you may withdraw that consent at any time without affecting prior processing.

To exercise any of these rights, contact spin8 through the support section of your account. spin8 will respond within a reasonable timeframe and may request verification of your identity before processing a data rights request.

9. Cookies and Tracking

spin8 uses cookies and similar technologies to operate the platform, remember your preferences, and analyse how the platform is used. Cookies are small text files stored on your device when you access spin8.

Types of cookies used

• Essential cookies – required for the platform to function. These include session cookies that keep you logged in and security cookies that protect your account. These cannot be disabled without preventing core platform functionality;
• Functional cookies – remember your preferences such as language settings and game display options to improve your experience across sessions;
• Analytics cookies – collect anonymised data on how players navigate the platform to help spin8 identify areas for improvement. This data does not identify individual users.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using spin8, but may affect certain preference-based features.

10. Minors

spin8 is strictly restricted to players aged 21 and above. spin8 does not knowingly collect personal data from individuals under the age of 21. If spin8 becomes aware that personal data has been collected from an underage individual, that data will be deleted and the associated account closed promptly. Age verification is part of the KYC process for all registered accounts.

11. Changes to This Policy

spin8 may update this Privacy Policy from time to time to reflect changes in data practices, platform features, or applicable law. The effective date at the top of this page shows when the current version was last updated. Where changes are material, spin8 will notify registered players through a platform notification or by email to the address on your account before the changes take effect.

Continued use of the spin8 platform after the effective date of an updated Privacy Policy constitutes acceptance of the changes.

12. Contact and Data Requests

For questions about this Privacy Policy, to exercise your data rights, or to raise a concern about how spin8 handles personal data, contact spin8 through the support section available in your account. Providing your account details when making a data rights request helps spin8 locate and verify your information promptly.

spin8 takes privacy concerns seriously and aims to address all queries within a reasonable timeframe. For complex data rights requests, a response may take up to 30 days from receipt of a verified request.